Terms of Service

Effective date: [2025 Jul]
Website: https://kindipet.com
Contact: [email protected]

1) Acceptance of terms

By accessing or using the Kindipet website (“Site”), you agree to be bound by these Terms of Service and all applicable laws. If you do not agree, please do not use the Site.

2) Changes to terms

We may update or modify these Terms at any time. The revised version will be posted on this page with an updated “Effective Date.” Continued use of the Site constitutes acceptance of the updated Terms.

3) Use of our website

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:

  • Engage in fraudulent or misleading activity

  • Interfere with the Site’s operation or security

  • Attempt to gain unauthorized access to systems or data

4) Products & orders

  • Product descriptions, images, and prices are provided as accurately as possible.

  • We reserve the right to modify or discontinue products at any time.

  • All orders are subject to acceptance and availability.

  • We may cancel or limit orders if fraudulent, unusual, or suspected misuse is detected.

5) Pricing & payments

  • All prices are listed in [your store currency].

  • We accept payments via secure payment gateways such as credit/debit cards and PayPal.

  • Crypto payments: if you choose to pay with cryptocurrency, please contact us via the Contact page. We will provide wallet details and confirm your transaction manually.

    • Crypto transactions are final and non-reversible once confirmed.

    • Refunds (if applicable) are issued in crypto equivalent to the original payment value at the time of refund.

6) Shipping

  • Free shipping is available for all products (unless stated otherwise).

  • Delivery times vary depending on your location.

  • We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

7) Returns & refunds

  • You may return unused products within 14 days of delivery.

  • Refunds are processed after the returned item is received and inspected.

  • Certain products (e.g., grooming tools used/opened) may not be eligible for return due to hygiene reasons.

  • For crypto refunds, rate fluctuations may apply.

8) Intellectual property

All content on this Site—including text, graphics, logos, images, videos, and code—is the property of Kindipet or its licensors.
You may not copy, distribute, or modify any part of the Site without prior written permission.

9) Limitation of liability

To the fullest extent permitted by law, Kindipet is not liable for any indirect, incidental, or consequential damages resulting from your use of our Site or products.
We do not guarantee that the Site will be error-free, secure, or uninterrupted.

10) Indemnification

You agree to indemnify and hold harmless Kindipet, its employees, and partners from any claims, losses, or damages resulting from your violation of these Terms or misuse of the Site.

11) Third-party links

Our Site may contain links to external websites. We are not responsible for their content, privacy practices, or policies.

12) Termination

We may suspend or terminate access to your account or our Site at any time if you violate these Terms or applicable laws.

13) Governing law

These Terms are governed by the laws of [Your Country/Region], without regard to conflict of law principles.
Disputes shall be handled exclusively in the competent courts of [Your Jurisdiction].

14) Contact us

If you have any questions about these Terms, please contact:
Email: [email protected]
Address: [2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom]